They blew their entire voice acting budget on 3 minutes of Patrick Stewart. That was a good 3 minutes, but the other 800 voices suck. They really should have let fans sign a waiver and submit readings.
It would certainly be better than the current "rumor" system which kinda went nowhere. Wasn't it originally intended for revealing side-quests and things like that, but instead turned into even the most evil villains saying things like "I HEAR THEY MAKE GREAT BREAD AT THAT ONE SHOP?"